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Handbook / Getting started

Sign-in, two-factor and passkeys

For Owners, Admins, Editors, Viewers and agencies 2 minutes Updated November 2026

You sign in with your e-mail address and password. For more protection, set up two-factor authentication or sign in with a passkey, which needs no password. Both are optional and apply to your own account, whatever role you work in.

Sign in

  1. Open the sign-in page and enter your E-mail address and Password.
  2. Choose Log in. With Remember me the browser keeps you signed in longer.
  3. If two-factor authentication is on, enter the Authentication code from your app.

Forgot your password? Choose Forgot your password?, enter your e-mail address and open the link in the e-mail.

Turn on two-factor authentication

  1. Open the user menu, choose Settings and then Security.
  2. Choose Enable 2FA.
  3. Scan the QR code with an authenticator app or enter the setup key.
  4. Enter the 6-digit code and confirm it.
  5. Store the recovery codes in a password manager.

Set up a passkey

  1. In the user menu, open Settings, then Security, and choose Add passkey.
  2. Give it a Passkey name, for example "MacBook Pro", and choose Register passkey.
  3. Next time, sign in with Sign in with a passkey.

Example

The head of marketing at Lindenholz Küchen (marketing@lindenholz.example) sets up a passkey on her laptop and also turns on two-factor authentication for password sign-in.

Each recovery code works only once. If you need new ones, choose Regenerate codes. To sign in with a code, use Or log in with a recovery code.

Without an authenticator app and without recovery codes you cannot get back into the account. Store the codes safely before you close the window.

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